Company Description Bethlix Technologies Private Limited, a new venture of Jeff’s Group of Companies, focuses on building innovative technology solutions that help businesses operate smarter and more efficiently. The organization combines technology, innovation, and strong business insight to deliver practical digital solutions that address real-world challenges and create measurable value. Bethlix specializes in technology solutions, digital transformation, business automation, software development, and emerging technologies. The company believes technology should empower businesses to grow, adapt, and compete in a rapidly evolving digital landscape, turning ideas into solutions and driving sustainable growth. Role Description The BPO Service Executive will handle customer interactions across phone, email, and chat, ensuring timely and accurate responses to inquiries and service requests in alignment with Bethlix’s quality standards. Responsibilities include managing customer accounts, resolving issues, documenting interactions, and escalating complex cases to the appropriate teams when needed. The role involves coordinating with internal stakeholders, maintaining service level agreements, and contributing to process improvements to enhance customer experience.



The BPO Service Executive will also support team goals, participate in training, and follow established workflows and compliance guidelines. This is a full-time, in office role based in Bengaluru. Qualifications
• Candidates should possess strong Interpersonal Skills and Customer Service abilities to handle diverse customer needs professionally.
• Candidates should possess excellent Communication skills (verbal and written) to convey information clearly and accurately.
• Candidates should possess effective Team Management and collaboration skills to work within a service-oriented environment.
• Candidates should possess solid Organization Skills to manage multiple tasks, prioritize work, and maintain accurate records.
• Relevant experience in BPO, call center, or customer support environments is preferred.
• Ability to work in rotational shifts, adapt to process changes, and adhere to service quality standards.
• Basic computer proficiency and familiarity with CRM or ticketing systems is an advantage.
• A diploma or bachelor’s degree in any discipline is beneficial; fresh graduates with strong communication skills are also encouraged to apply.

📌 BPO Service Executive (Bengaluru)
🏢 Jeffs Group Of Companies
📍 Bengaluru