Role & responsibilities To ensure that guests have a fulfilling stay by coordinating guest activities.
- To conduct member meet on daily basis to keep guests informed of the resort activities.
- To attend and supervise front office staff meetings.
- To market the resort to potential customers.
- To collect guest feedback and analyze it in coordination with Department Head, Resort Manager and Head Office, with regard to significant suggestions or complaints.
- To handle guest complaints in coordination with other departments.
- To coordinate the events that are organized for the guests at the resort. Preferred candidate profile HM Graduate or Diploma in Hotel Management, with overall 6-10 yrs. of experience.
📌 Assistant Manager (Solan)
🏢 Club Mahindra
📍 Solan
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