Location:
- Remote Budget:
- 35 LPA
- 45 LPA ROLE OVERVIEW:
- Lead ServiceNow ITOM implementations including Discovery, Service Mapping, Event Management, and Orchestration.
KEY RESPONSIBILITIES
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- Lead ServiceNow ITOM design and implementation
- Configure Discovery, CMDB, and Service Mapping
- Implement Event Management and AIOps
- Integrate ServiceNow with cloud and monitoring tools
- Drive automation and orchestration workflows
- Ensure CMDB data accuracy and governance KEY
QUALIFICATIONS:
-
- Bachelors degree in IT/CS
- ServiceNow ITOM Certification preferred
- ITIL Certification is a plus OUTCOME EXPECTATIONS:
- 01 Accurate CMDB and service visibility 02 Reduced incidents via proactive monitoring 03 Automated IT operations workflows