Job Summary: We are looking for a well-groomed, enthusiastic, and guest-oriented Guest Relations Executive (GRE) to join our hotel operations team. The ideal candidate should have a background in hotel rooms operations, excellent communication skills, and a passion for delivering exceptional guest experiences.
Key Responsibilities
- Welcome guests and ensure a smooth check-in and check-out experience.
- Handle guest queries, requests, and complaints professionally.
- Maintain excellent guest relations and ensure high levels of guest satisfaction.
- Coordinate with Front Office, Housekeeping, and other departments for seamless operations.
- Assist guests with special requests and provide prompt resolutions.
- Maintain guest feedback records and follow up on service-related concerns.
- Ensure skilled grooming and adherence to hotel service standards. Eligibility Criteria
- 1–2 years of experience in the hotel industry, preferably in Rooms Operations.
- Prior experience in Guest Relations or Front Office will be an added advantage.
- Excellent verbal and written communication skills.
- Strong interpersonal and problem-solving abilities.
- Presentable, confident, and guest-focused personality.
- Willingness to work in rotational shifts. Why Join Us? Be a part of Olive By Embassy and grow your career in a dynamic hospitality environment. Interested candidates can apply on WhatsApp: 96062 87267 Pay: ₹18,000.00
- ₹25,000.00 per month
Benefits:
- Flexible schedule
- Paid time off Work