Role Summary/Purpose: The AVP, H&W; Business Analyst will directly contribute to the Health & Wellness strategic initiatives, by translating business needs into clear technical requirements, partnering with Data & Analytics and technology teams to deliver process improvements and automation, and enabling effective data visualization and reporting insights. T

Key Responsibilities
- Apply Agile methodologies to support continuous delivery and iterative improvement.
- Elicit, analyze, and document business and technical requirements.
- Partner with the Product Owner to develop user stories and define reporting and process improvement capabilities for development teams.
- Use strong SQL skills to profile, query, and validate data; perform root-cause analysis for data issues; and support reporting/analytics development and reconciliation.
- Develop test scenarios and test scripts and participate in User Acceptance Testing (UAT).
- Create and maintain business and technical training materials (e.g., job aids, SOPs, communications).
- Design and implement process enhancements to improve efficiency and standardization (templates, workflows, QA methods, validation strategies, and documentation).
- Own the integrity and accuracy of the documentation repository, including current/future state process maps, use cases, and key decisions.
- Build strong working knowledge of the Care Credit and Enterprise Health Systems data and analytics foundation, including how data is used for reporting and operations.




- Support projects by clarifying requirements, helping set timelines, validating outcomes, tracking progress, and communicating updates to stakeholders.
- Assist in the development of dashboard communications and reporting artifacts.
- Maintain working knowledge of Care Credit data sources and definitions used for analytics and reporting.
- Lead analysts and/or initiatives as needed. Required Skills/Knowledge:
- At least 3 years as Business Analyst, Project Manager or similar level role in Technology
- Self-starter with strong work ethic and ability to work independently.
- Strong project management skills with demonstrated ability to lead multiple initiatives.
- Excellent interpersonal skills with the ability to build relationships and influence across teams.
- Strategic, action-oriented thinker with strong problem-solving and decision-making skills.
- Team-oriented skill set with demonstrated ability to influence outcomes in a cross-functional, matrixed organization. Desired Skills/Knowledge:
- Experience using requirements tools such as Jira.
- Experience working with Agile teams (writing stories, managing sprints, translating business needs).
- Strong presentation and communication skills across multiple organizational levels.
- Experience with the CareCredit platform.
- Demonstrated curiosity and willingness to learn, question, and challenge the status quo
- Must be able to travel up to 10% of the time, as required. Eligibility Criteria:

📌 AVP - Health & Wellness Business Analyst (Hyderabad)
🏢 Independent Recruitment Consultant (freelancer)
📍 Hyderabad