JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Role Purpose Owns day-to-day governance of all shift engineers and technical team and runs technical operations across the site, closing the gap between shift-level execution and Account Lead's strategic/client-facing responsibilities. Accountable for uptime, compliance, and audit-readiness across MEP, fire, and BMS systems.

Key Responsibilities
Shift Governance Oversee all shift engineers across all shifts; enforce SOP/EOP/SCP discipline and handover log accuracy Run daily cross-shift reviews; track open issues, pending RCAs, and PM status Manage rostering, leave backup planning, and staffing escalations Own training matrix and OEM certification tracking for shift teams First point of technical escalation for S1/S2 incidents, ahead of Account Lead/Operations Head Maintenance & Technical Operations Own execution of the 52-week PM calendar across electrical, mechanical, fire, and BMS systems Coordinate predictive maintenance (thermography, PQA, relay coordination, CFD analysis) with specialist vendors; track findings to closure Enforce change management discipline — unique RFC ID, approval matrix, no activity overlap Drive problem management — RCA closure and KEDB upkeep for recurring issues Validate CMMS entries (work orders, asset updates)



raised by shift teams Review HIRA/method statements before approving high-risk work Vendor & Asset Management Track OEM/vendor SLA performance; lead quarterly spares warehouse audits Chair vendor review meetings; drive corrective action plans for underperformance Monitor spares/consumables inventory with Store In-charge; escalate stock below threshold Maintain asset register accuracy in CMMS; support CAPEX/replacement planning inputs Compliance & Safety Ensure all maintenance is executed under CFM supervision per OEM process Conduct EHS/safety walkthroughs; close non-conformances on schedule Support ISO and statutory audit readiness across site Enforce permit-to-work and safety briefing protocols before high-risk activity Reporting & Account Support Consolidate shift-level daily/weekly/monthly reports into one operations summary for Account Lead Support inputs for monthly ops reviews and QBRs Act as shift in-charge with full technical decision authority in Account Lead's absence Take on additional tasks delegated by Account Lead or client technical stakeholders Requirements Graduate Engineer (Electrical/Mechanical) with 3-4 years' experience, or Diploma Engineer with 6–8 years' experience, or ITI candidate with 10+ years' experience and demonstrated shift-lead/supervisory exposure in a Tier III/IV critical facility Strong knowledge of HVAC, electrical distribution, BMS/EPMS, fire systems,



chiller/CRAC operations Proven experience managing multi-disciplinary shift teams and vendor/OEM performance CMMS and MS Office proficiency Strong analytical and problem-solving ability under operational pressure Working knowledge of ISO frameworks (QMS, ISMS, BCMS, EnMS, OHSE) and statutory compliance Strong communication skills across Account Lead, client stakeholders, and vendors If this

job description
resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so

we offer
a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is key to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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