Role & responsibilities Chief Operating Officer (COO) Manufacturing & Operations Company: Master Handlers Pvt. Ltd.

Location:
Kothrud, Pune, Maharashtra Industry: Industrial Machinery Manufacturing, Engineering & Automation

Job Description
Master Handlers is looking for an experienced and results-driven Chief Operating Officer (COO) to lead and oversee its manufacturing operations, project execution, supply chain, engineering coordination, quality, and overall business performance. The candidate will be responsible for ensuring operational efficiency, timely execution of customer projects, optimum utilization of resources, cost optimization, and continuous improvement across the organization. The COO will work closely with the management team to implement business strategies, strengthen operational processes, and support the company's domestic and international growth. Roles & Responsibilities
- Manufacturing & Production Operations: Oversee end-to-end manufacturing operations for industrial machinery, lamination press lines, paper impregnation systems, and automated handling equipment. Ensure production targets, quality standards, and delivery schedules are achieved.
- Project Planning & Execution: Lead planning, coordination, monitoring, and execution of customer projects from order confirmation through manufacturing, assembly, testing, dispatch, installation, and commissioning.
- Production Planning & Scheduling: Develop production plans based on customer orders, project priorities, material availability, manufacturing capacity, and delivery commitments.
- Supply Chain & Procurement: Oversee procurement, vendor development, supplier performance, inventory management, material planning, and timely availability of critical components.
- Engineering & Cross-Functional Coordination: Coordinate with design, engineering, electrical, automation,



production, quality, procurement, sales, and service teams to ensure seamless project execution.
- Quality Management: Establish and monitor quality standards, inspection processes, testing procedures, and corrective actions to minimize defects, rework, and customer complaints.
- Cost Control & Profitability: Monitor manufacturing costs, project budgets, operating expenses, material consumption, labour productivity, and overheads to improve margins and overall profitability.
- Operational Excellence: Implement and strengthen SOPs, Lean Manufacturing, 5S, continuous improvement initiatives, and other productivity-enhancement practices.
- Resource & Capacity Planning: Optimize utilization of manpower, machinery, production facilities, and infrastructure while improving throughput and reducing bottlenecks.
- Delivery & Customer Satisfaction: Ensure on-time project delivery, effective coordination with customers, timely resolution of escalations, and adherence to agreed technical and commercial commitments.
- After-Sales Service & Installation: Coordinate with service and commissioning teams to ensure effective installation, commissioning, troubleshooting, and after-sales support for equipment supplied to customers.
- Team Leadership: Lead and mentor departmental heads and senior managers, establish clear accountability, define performance targets, and build a high-performance organizational culture.
- Financial & Business Performance:



Work with the management and finance teams to review budgets, project profitability, working capital, cash flow, operational costs, and business performance.
- MIS & Performance Monitoring: Establish operational dashboards and review KPIs covering production, project progress, quality, inventory, procurement, delivery, costs, and customer satisfaction.
- Safety & Compliance: Ensure adherence to workplace safety standards, applicable statutory requirements, company policies, and relevant manufacturing procedures.
- Business Growth & Strategy: Work closely with the CEO/Directors to implement strategic initiatives, improve operational scalability, strengthen organizational capabilities, and support expansion into domestic and international markets. Preferred candidate profile
- Bachelor's degree in Mechanical Engineering, Production Engineering, Industrial Engineering, or a related discipline. An MBA in Operations or Business Management is an advantage.
- Extensive experience in manufacturing, industrial engineering, capital equipment, machinery, or automation industries.
- Proven experience in senior operations leadership, managing multiple departments and large cross-functional teams.
- Robust understanding of production planning, project management, procurement, supply chain, quality systems, and cost control.
- Experience managing engineered-to-order or project-based manufacturing operations.
- Demonstrated ability to improve productivity, reduce manufacturing costs, and achieve on-time delivery targets.
- Strong leadership, strategic thinking, analytical, communication, and decision-making skills.
- Ability to work closely with senior management and translate business objectives into measurable operational results.

📌 Chief Operating Officer (Pune)
🏢 Master Handlers
📍 Pune