Job Title: IT Support Executive Department: IT & Technical Support

Experience:
1–3 Years (Freshers with good technical knowledge may also apply) Employment Type: Full-TimeLocation: Siliguri We are looking for a technically sound and proactive IT Support Executive to manage the day-to-day IT infrastructure of a call centre. The candidate will be responsible for maintaining computer systems, troubleshooting hardware and software issues, managing LAN and internet connectivity, supporting telephony systems, and ensuring uninterrupted operations of the call centre. The ideal candidate should be capable of independently handling routine IT-related issues and providing timely technical support to employees

Responsibilities:

- Maintain and troubleshoot desktop computers, laptops, printers and peripherals.
- Handle LAN, Wi-Fi, routers, switches and internet connectivity.
- Install and configure Windows OS, software and applications.




- Provide technical support for call centre dialers, CRM, headsets and telephone systems.
- Troubleshoot hardware, software and network-related issues.
- Maintain IT assets, inventory and system backup records.
- Ensure minimum downtime and uninterrupted call centre operations.

Requirements:

- Diploma / Graduate in IT, Computer Science or a related field.
- 1–3 years of experience in IT support preferred.
- Good knowledge of computer hardware, Windows OS and networking.
- Knowledge of LAN, TCP/IP, routers and switches.
- Ability to independently handle day-to-day IT support requirements. Employment Type: Full time Freshers with strong technical knowledge may also apply. Pay: ₹11,000.00
- ₹15,000.00 per month Work

Location:
In person

📌 IT Support (Siliguri)
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📍 Siliguri