*What we are looking for:* A hands-on technology leader who can run the whole IT function and every in-house tool, and get every company process onto a system by 31 March 2027, mostly on Crystals own tools. *Where the person sits:*
- Reports directly to the CEO, at head office in Kolkata.
- Leads an IT Network / Hardware & Access Manager (who runs IT Central Support) and fewer than four product engineers.
- Has a functional dotted line to Site IT Support at every site. *Roles &

Responsibilities:
*
- Keep things protected: No software update goes live unless the owner approves it, its documented, and theres a way to undo it. Only the Tech Lead pushes updates live.
- Finish the big project: Get all processes onto the system by March, testing in small steps at two of our sites first.
- Keep tools working: If a tool goes down, fix it within 4

working hours
and write down why it broke.



Inform the CEO the same day about any cyber attack.
- Dont depend on one person: every tool has an owner, a backup person, and clear written notes, so anyone can take over.
- Protect data: secure logins, regular backup checks, and approvals before any system change.
- Manage money and people: set the IT budget, handle vendors, decide whether to build or buy, and coach the team. Ideal profile: Has built Logistics/Warehouse tools, led developers and run IT operations, built in-house tools, knows release and change discipline, handles multi-site go-lives, and has reported to a CEO or MD. Important: Please DO NOT apply if do not have prior experience in building any Logistics/Warehouse tools.

📌 Technical Lead (Kolkata)
🏢 Crpl Infra
📍 Kolkata