Experience:
Minimum 3 Years Employment Type: Full-time, Permanent Reports To: Branch Manager Industry: Non-Banking Financial Company (NBFC) Job Summary We are looking for a responsible and result-oriented Assistant Branch Manager to support the Branch Manager in managing day-to-day branch operations in Goa. The candidate will assist in driving business growth, monitoring loan portfolios, ensuring regulatory compliance and coordinating branch teams. The role also offers an chance to take charge of branch operations in the Branch Manager's absence.
Key Responsibilities
1. Business Development & Growth
- Assist in achieving branch targets for loan disbursement, revenue and market share.
- Source and develop customers, channel partners and local referral networks.
- Monitor daily and monthly business performance.
- Prepare and maintain branch MIS reports. 2. Credit & Collections Management
- Ensure proper loan documentation and KYC verification.
- Follow credit policies and lending procedures.
- Monitor overdue accounts and DPD buckets.
- Support collection and recovery activities.
- Coordinate with credit, risk, legal and operations teams for timely loan sanction and disbursement. 3. Branch Operations & Compliance
- Oversee daily branch operations, cash handling and record maintenance.
- Ensure compliance with RBI guidelines, KYC/AML norms and internal policies.
- Support internal and external audits.
- Maintain branch security and operational standards. 4. Team Management & Customer Relations
- Guide, train and motivate sales and collections staff.
- Monitor individual team performance.
- Handle customer queries and escalations.
- Take responsibility for branch operations in the Branch Manager's absence. Required Qualifications & Experience
- Graduate in any discipline.
- MBA/PGDM in Finance or Business Administration will be an added advantage.
- Minimum 3 years of experience in an NBFC.
- Previous supervisory or team-lead experience is required.
- Hands-on experience in lending operations such as vehicle loans, gold loans, MSME loans, housing loans or personal loans.
- Knowledge of the Goa market will be an advantage. Required Skills
- Knowledge of lending operations and credit documentation.
- Understanding of DPD, NPA and collection processes.
- Knowledge of RBI regulations and KYC/AML compliance.
- Team coordination and leadership skills.
- Customer relationship management and negotiation.
- MIS reporting and MS Office proficiency.
- Good communication skills in English and Hindi. Konkani/Marathi will be an added advantage. Note: Only candidates with prior NBFC experience will be considered. Pay: ₹35,000.00
- ₹40,000.00 per month Application Question(s):
- How many years of experience do you have in NBFC ?
- Where is your hometown ?
- Are you willing to relocate to Goa ? Work