Experience:
2-5 years US Shift
- 6:30PM to 3:30 AM Both side cab available Hybrid Work Mode (after 3 months) Roles
- -Handle billing-related tickets/requests raised by customer through Fuse/other ERP system. -Prioritize tickets based on urgency, business impact and due dates. -Review and validate requests related to invoice creation and corrections. -Update the ticketing system with investigation details, actions taken and resolution. -Handling in-house pay processing. Ensuring all necessary steps are followed, reducing errors and improving efficiency.
- Manage end-to-end billing/invoicing activities for customers. -Review contract, invoices, POs, rate card and billing terms. -SOP creation
- Accurate and timely processing of contractor payments by verifying required documentation, funding status, and necessary approvals. -Validate billing inputs such as hours, rates, project number, job codes & quantities
- Perform ticket validation and reconciliation with contracts and supporting documents.