Job Summary: We are hiring enthusiastic candidates for the US Chat Support Process. The role involves handling customer queries through live chat, providing accurate information, resolving customer concerns, and ensuring a positive customer experience. Candidates should have good written English communication skills and basic computer knowledge.
Key Responsibilities
- Handle customer queries through chat support.
- Resolve customer complaints and provide appropriate solutions.
- Assist with order status, product-related queries, and service requests.
- Maintain accurate customer records and update information.
- Ensure timely responses and customer satisfaction.
- Follow company guidelines and quality standards. Required
Skills:
- Excellent written English communication.
- Good typing speed and accuracy.
- Basic computer knowledge.
- Problem-solving and multitasking skills.
- Ability to handle customer queries professionally. Eligibility:
- Freshers and experienced candidates can apply.
- Valuable written communication skills are mandatory.
- Willingness to work in US shifts (Night Shift).
- Immediate joiners preferred.
📌 Chat Support Executive (Mumbai Suburban)
🏢 Hire My Assistants Kpo
📍 Mumbai Suburban
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