We Are Hiring Immediate Joiners Preferred We are looking for enthusiastic and customer-focused individuals to join our International Non-Voice Customer Service Process for a leading E-Commerce domain. Job Details:
- Position: Customer Service Associate
- Process: International Non-Voice
- Domain: E-Commerce
- Process Type: Chat / Email Support
- Shift: Rotational Night Shifts
- Working Days: 5 days of working 2 rotational off
- Joining: Immediate Joiners Preferred Roles &

Responsibilities:
- Handle international customer queries through chat and email.
- Provide prompt and effective resolutions to customer concerns.
- Assist customers with order status, delivery, returns, refunds and product-related queries.
- Maintain high standards of customer satisfaction.
- Ensure accurate documentation and timely resolution of customer requests. Candidate

Requirements:
- Excellent written English communication skills.




- Freshers and experienced candidates can apply.
- Minimum qualification: 12th Pass / Graduate.
- Positive typing speed and email/chat etiquette.
- Basic computer knowledge.
- Customer-focused attitude with problem-solving skills.
- Flexibility to work in rotational night shifts.
- Freshers and experienced candidates can apply (as per process eligibility). Why Join Us?
- Opportunity to work with an international E-Commerce process.
- Professional work environment.
- Immediate joining opportunities. Interested candidates can Walk in directly or apply directly. Address:
- Sutherland Global Services, ReliablePlaza,5th Floor, Liberty Tower, Thane
- Belapur Rd, Airoli, Navi Mumbai, Maharashtra 400708. Contact Person- HR Niharika. Apply Now Limited Openings

📌 Hiring Alert | International Non-Voice Customer Service (Navi Mumbai)
🏢 Sutherland
📍 Navi Mumbai