Role Overview: We are looking for a detail-oriented CRM management senior executive to support lead management processes, ensure smooth execution of daily operations, and assist in maintaining CRM efficiency.
Key Responsibilities
- Support lead distribution and ensure timely assignment as per guidelines
- Coordinate with internal teams for lead-related queries and follow-ups
- Track and update lead status in CRM on a regular basis
- Execute lead assignments based on team requirements
- Identify and report CRM/system issues to relevant stakeholders
- Assist in testing new features and share feedback
- Support day-to-day operational tasks related to lead management
- Maintain records and update tasks/issues in tracking tools (e.g., Jira)
- Assist in user account management (creation/deactivation)
- Ensure adherence to defined processes and data accuracy Required Skills & Competencies
- 0-2 years of experience in operations / CRM / coordination roles
- Basic understanding of CRM tools, software and workflows
- Good communication and coordination skills
- Strong attention to detail and execution focus
- Ability to manage multiple tasks in a rapid-paced environment Location – West Patel Nagar Alternate Saturday working Pay: ₹35,000.00
- ₹40,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund Work