Job Description
(Pl mention detailed profile)
- Should be able to handle walk-in customers.
-
• Adherence to the administrative process & policies of the organization is a must
- Ability to understand needs & interests of the customers and cater to the same.
-
• To guide & provide the customers with all the required information about loans & scheme
- Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
- Keeping the existing customers up dated with their existing account details.
- Must be able to identify quality & purity of Gold in any form by manual process.
- Calculation of Gold valuation pledged by customer.
- Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions.
- Adherence to the administrative processes, norms, policies & discipline of the organization is a must Job Specification: (should contain qualification requirement, experience background, any specific certification) Key Competencies:
- *Good verbal communication*
- *Interpersonal skill*
- *Negotiation skill*
- *Convincing skill*
- *Customer Service skill*
- *Good follow up skills*
- *Gold valuation skill*
- Educational and Skilled Qualification Requirements
- *Minimum: Graduate*
- *Beneficial/Desired: MBA from tier 3 college* Branch ManagerPosition Name/ Job Title: Branch ManagerDepartment: Gold Loans
Location:
Grade:
Up to ManagerImmediate Reporting Authority (IRA) Designation/Grade: Territory ManagerTeam Size: 4Job Description: Should manage the portfolio for Gold Loan/financial business of its branch.
Should be able to handle all the branch level activities for ensuring business growth. Systematic planning abilities are required for smooth functioning of the branch & for developing cohesiveness within the company and co
- workers. Coaching, mentoring and training employees and providing them with timely feedback on their performance Maintaining quality of the business by tracking & controlling the teamPreparing reports related to branch functioning and its performance.
Guiding and motivating subordinates in achieving their goals. Job Specification: (should contain qualification requirement, experience background, any specific certification)Key Competencies*Team Management
*
- *Interpersonal SKill
*
- *Selling skill
*
- *LeadershipSKill
*
- *Mentoring and training skill
*
- *Networking skill
*
- *Communication skill
* Educational and Professional Qualification Requirements
- *Minimum: Graduate
*
- *Beneficial/Desired MBA
* No. of Years of Experience with Functional and Industry details
- *Minimum:
4 years in PSU Banks/NBFC
*
- *Beneficial/Desired: 4-5 years in PSU Banks/NBFC
* Any other /specific /skills requirements
- Knowledge on Gold Loans
- Computer knowledge CCE JDPosition Name/ Job Title: Customer Care ExecutiveDepartment: Gold Loans
Location:
Grade: TraineeImmediate Reporting Authority (IRA) Designation: Branch ManagerTeam Size: 0Job Description:
- Should be able to handle walk-in customers.
- Adherence to the administrative process & policies of the organization is a must.
- Ability to understand needs & interests of the customers and cater to the same.
- To guide & provide the customers with all the required information about loans & schemes.
- Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way.
- Should be able to acquire new customers through referencing.
- Keeping the existing customers up dated with their existing account details. Job Specification: (should contain qualification requirement, experience background, any specific certification)
- Key Competencies:
- *Good verbal communication
*
- *Interpersonal skill
*
- *Negotiation skill
*
- *Convincing skill
*
- *Customer Service skill
*
- *Good follow up skills
*
- Educational and Qualified Qualification Requirements
- *Minimum: Graduate
*
- *Beneficial/Desired: MBA from tier 3 college
*
- No. of Years of Experience with Functional and Industry details
- *Minimum: 0-1
*
- *Beneficial/Desired: 1-2 years of customer facing role.*
📌 Required Branch Manager (Kota)
🏢 IIFL Finance
📍 Kota
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