Complete KYC cases daily, covering customer identification, CDD, document verification and AML checks in line with RBI regulations and internal policy.
• Handle EDD cases assigned daily for high-risk customers, performing Source of Funds and Source of Wealth verification and documenting findings for compliance.
• Conduct periodic reviews and re-KYC for existing customers, including complex structures such as companies, partnerships and trusts, identifying and verifying relevant parties, beneficiaries and linked entities.
• Identify unauthorised and suspicious funds, place police lien on the affected accounts and submit reports to the police and regulatory authorities as per legal and compliance procedure.
• Manage account opening, maintenance, servicing and closure across the full account lifecycle, ensuring data accuracy and compliance.
• Process and validate RTGS and NEFT transactions in Finacle CBS, and process retail loan applications with document verification.
• Serve premium and high-net-worth customers, understanding their needs and building long-term client relationships.
• Investigate and resolve operational issues and customer queries; communicate sensitive information such as rejections or account restrictions clearly and professionally.
• Prepare reports, MIS and presentations on performance and present findings to senior stakeholders.
• Identify process gaps, recommend improvements, strengthen controls and take part in efficiency projects.
• Check colleagues' work for accuracy, guide team members and coordinate with related teams
📌 AM/DM -Operations (Chennai)
🏢 Talent Career Consultants
📍 Chennai
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