Job description
Job title: Operations/store manager Educational Requirement: High school or above Work Arrangement: Work from the office Gender Preference: Anyone can apply Requirement: Own the tearoom's daily performance and ensure service, safety, people, stock, and guest experience meet MatChéri standards.
· Open or supervise opening; verify staff attendance, grooming, station readiness, equipment and cash float.
· Prepare rosters, approve breaks, conduct briefings and keep a daily task allocation sheet.
· Monitor order times, remakes, guest feedback, sales, discounts, wastage and stock variances.
· Approve purchase requests; receive or verify deliveries; check supplier quality, quantities, invoices and expiry dates.
· Maintain temperature, cleaning, pest-control, maintenance, incident, complaint and food-safety records.
· Handle escalated complaints, refunds within policy, staff coaching and end-of-day cash/POS reconciliation.
· Send a daily close report and weekly dashboard to the owners. Note: Knowledge of teas, whisking matcha,



and basic drink-making info will be taught during the training Experience Requirement: 3+ years of experience in hospitality management and the service industry. Language: English required.

Location:
Jubilee Hills

Working Hours
10 AM
- 9 PM Tuesday, Wednesday, Thursday, Friday Monday: 10 AM
- 1 PM (for restock) Saturday and Sunday: 9 AM
- 9 PM Additional Info: Stocking tea, coffee, matcha-based drinks, and speciality coffee as per required SOPs; keeping the store tidy and clean; cleaning as you go; and taking inventory and stock as per required standards. Note: This is a secure space; discrimination based on race, caste, creed, gender or sex, religion, disability, gender identity, or sexual orientation will not be tolerated. Salary Range: based on skills, experience, and interview performance Pay: ₹25,000.00
- ₹30,000.00 per month Work

Location:
In person

📌 operations/ store manager (Hyderabad)
🏢 MatChéri Tearoom
📍 Hyderabad