Administration, IT & Facilities Manager Company: MrMed
- Eazymed Technologies Pvt. Ltd. Industry: HealthTech | E-commerce | Specialty Pharmacy

Location:
Royapettah, Chennai Department: Administration

Experience:
10+ years Employment Type: Full-time Work Mode: Work from Office
- 6 days a week About MrMed MrMed is a fast-growing digital healthcare platform committed to making specialty and life-saving medicines accessible and affordable across India. We support patients battling chronic and critical illnesses by simplifying access to high-cost therapies and providing end-to-end assistance throughout their treatment journey. At MrMed, we are driven by empathy, integrity, and a deep commitment to improving patient lives. We foster a transparent, collaborative, and growth-oriented culture where individuals are empowered to take ownership, innovate, and create meaningful impact.

About the Role
We are looking for an experienced and proactive Administration, Facilities & IT Assets Manager to manage end-to-end administration, facilities, workplace infrastructure, IT asset management, and vendor operations across Chennai and other company locations. The role will be responsible for ensuring smooth day-to-day office operations, maintaining safe and efficient workplaces, managing IT and non-IT assets, controlling administrative costs, and ensuring timely support across all hubs. The role also involves coordinating with Hub Managers across different locations to standardise administrative processes, monitor facilities and asset utilisation, resolve operational issues, and ensure consistent workplace standards. The ideal candidate should have strong experience in administration, facilities management, IT asset management, vendor management, budgeting, and multi-location operations, preferably in a startup or fast-growing organisation.

Key Responsibilities
1. Administration & Office Operations
- Manage end-to-end administrative operations for the Chennai office and provide administrative oversight across other company locations.
- Ensure smooth day-to-day office operations, including housekeeping, pantry, security, office supplies, transport, maintenance, and general workplace services.
- Establish and implement administrative policies, SOPs, checklists, and service standards across locations.
- Manage office supplies, stationery, furniture, equipment, consumables, and other administrative requirements.
- Handle office access, seating arrangements, meeting rooms, visitor management, courier services, and other workplace requirements.
- Coordinate office setup, relocation, expansion, renovation, and infrastructure-related projects.
- Ensure administrative requests are addressed within agreed timelines.
- Maintain proper records of office expenses, service requests, contracts, and administrative activities. 2. Facilities & Infrastructure Management
- Oversee the upkeep and maintenance of office infrastructure, including electrical systems, HVAC, UPS, DG backup, plumbing, internet connectivity, fire safety systems, and other utilities.
- Ensure regular facility inspections, preventive maintenance, and timely repair of equipment and infrastructure.
- Monitor housekeeping, hygiene, pest control, drinking water, pantry services, and overall workplace cleanliness.
- Coordinate maintenance schedules and Annual Maintenance Contracts (AMCs) for relevant equipment and facilities.
- Ensure uninterrupted availability of essential workplace services and utilities.
- Manage seating capacity, space utilisation, infrastructure planning, and office expansion requirements.
- Identify facility-related risks and take corrective action before they disrupt business operations. 3. IT Asset Management & IT Infrastructure Coordination
- Manage the complete lifecycle of IT assets, including laptops, desktops, monitors, printers, networking equipment, accessories, and other company-issued devices.
- Coordinate IT asset allocation, handover, recovery, transfer, repair, replacement, and disposal.
- Ensure every asset is tagged, recorded, assigned to the correct employee or location, and supported by appropriate acknowledgement and documentation.
- Maintain an updated IT asset register with purchase details, serial numbers, asset IDs, warranty information, location, assigned user, and asset status.
- Coordinate with the internal IT or Technology team and external service providers for hardware issues, network connectivity, Wi-Fi, printers, CCTV, biometric devices, and conferencing equipment.
- Track warranty periods, AMC renewals, repairs, and replacement requirements.




- Coordinate laptop and accessory readiness for current joiners and ensure timely asset recovery from exiting employees.
- Support IT procurement by consolidating requirements, obtaining quotations, coordinating approvals, and tracking deliveries.
- Maintain records of software licences, subscriptions, renewals, and related vendor contracts in coordination with the relevant IT team.
- Coordinate asset audits and ensure discrepancies, missing assets, and unreturned equipment are escalated and resolved.
- Support IT security and device compliance requirements in coordination with the Technology team. Technical security configuration, access control, and endpoint management should remain with the designated IT owners. 4. Multi-Location Hub Administration & Coordination
- Coordinate administrative and facilities operations across all company hubs and offices.
- Work closely with Hub Managers to understand location-specific requirements, resolve operational issues, and maintain consistent service standards.
- Establish standard processes for office maintenance, housekeeping, security, asset handling, vendor management, and expense reporting across locations.
- Track hub-wise administrative expenses, infrastructure requirements, asset availability, and maintenance activities.
- Conduct periodic reviews with Hub Managers to identify operational gaps and ensure timely closure of pending issues.
- Coordinate the setup of new hubs, office relocations, infrastructure upgrades, and expansion projects.
- Ensure all locations follow company policies, approved budgets, asset management procedures, and applicable safety requirements.
- Maintain a centralised record of assets, vendors, contracts, facility issues, and administrative costs across locations.
- Escalate critical infrastructure, security, vendor, and operational issues to management with clear updates and proposed solutions. 5. Vendor & Contract Management
- Identify, evaluate, onboard, and manage vendors for housekeeping, security, facility maintenance, IT hardware, repairs, internet, transport, pantry, pest control, and other services.
- Negotiate commercial terms, service scope, pricing, payment terms, and renewal conditions.
- Ensure appropriate vendor agreements, Statements of Work (SOWs), service terms, and supporting documents are maintained.
- Monitor vendor performance against agreed service levels, timelines, quality standards, and contractual commitments.
- Conduct periodic vendor reviews and take corrective action for poor service delivery.
- Track contract expiry dates, renewals, AMCs, insurance documents, and other relevant vendor records.
- Verify invoices against approved quotations, purchase orders, contracts, and actual services delivered before forwarding them for payment.
- Identify opportunities to consolidate vendors, improve service quality, and reduce costs.
- Maintain a central vendor database covering contact details, scope of work, pricing, contracts, performance, and renewal dates. 6. Asset, Inventory & Procurement Management
- Maintain a centralised register of IT and non-IT assets across all company locations.
- Manage asset tagging, allocation, movement, physical verification, reconciliation, and disposal.
- Conduct periodic physical asset audits and reconcile actual stock with system records.
- Maintain records of office furniture, equipment, appliances, security devices, laptops, accessories, and other company property.
- Consolidate asset and procurement requirements from Hub Managers and functional teams.
- Obtain quotations, compare vendors, prepare purchase recommendations, and coordinate approvals.
- Track purchase orders, deliveries, installation, warranty, and asset handover.
- Ensure assets are procured within approved budgets and are properly utilised.
- Implement controls to minimise asset loss, unnecessary purchases, duplicate procurement, and avoidable repair costs. 7. Workplace Safety, Statutory Compliance & Security
- Ensure workplaces maintain appropriate safety, hygiene, access control, and security standards.
- Coordinate fire safety inspections, emergency preparedness, evacuation drills, and other applicable safety activities.
- Track relevant facility licences, certificates, inspections,



renewals, and compliance documentation.
- Coordinate with building management, landlords, security agencies, service providers, and relevant authorities as required.
- Ensure security personnel follow established visitor, access, incident-reporting, and emergency procedures.
- Maintain records of incidents, corrective actions, inspections, and safety-related observations.
- Coordinate with HR and relevant stakeholders to ensure required workplace training and awareness activities are completed.
- Escalate safety risks, security incidents, and compliance gaps promptly to management. 8. Workplace Training & Service Standards
- Train and guide Hub Managers and administrative staff on company SOPs, asset handling, vendor coordination, expense controls, and facilities processes.
- Coordinate workplace training and awareness sessions on safety, emergency response, fire evacuation, security procedures, and facility usage.
- Ensure housekeeping, security, pantry, and other outsourced teams understand their responsibilities and service standards.
- Develop checklists and operating guidelines for routine administration and facilities activities.
- Conduct periodic reviews to identify training gaps and improve service quality across locations.
- Maintain training records, attendance, checklists, and compliance documentation wherever applicable. 9. Employee Workplace Experience
- Ensure employees have a safe, clean, comfortable, and functional workplace.
- Address administration, facilities, seating, equipment, and workplace service concerns promptly.
- Coordinate logistics for leadership visits, manager meetings, employee events, office celebrations, and other company activities.
- Ensure meeting rooms, workstations, common areas, and essential equipment are ready for use.
- Gather feedback on workplace services and take corrective action to improve the employee experience.
- Work closely with HR and business teams to support new office requirements and employee workplace needs. 10. Budgeting, Cost Control & MIS Reporting
- Prepare and manage annual administration, facilities, IT asset, and maintenance budgets in coordination with management and the relevant IT team.
- Monitor monthly expenses against approved budgets and investigate significant variances.
- Maintain hub-wise cost reports covering facilities, housekeeping, security, repairs, utilities, IT assets, and vendor services.
- Identify cost-saving opportunities through vendor negotiations, preventive maintenance, asset reuse, and better utilisation.
- Prepare regular MIS reports on asset inventory, procurement, vendor performance, facility issues, AMC renewals, and administrative expenses.
- Track service requests, resolution timelines, recurring issues, and outstanding actions.
- Provide management with explicit updates on operational risks, budget requirements, cost optimisation, and infrastructure needs. What We're Looking For
- Bachelor's degree in Business Administration, Engineering, Facilities Management, Information Technology, or a related field.
- 10+ years of relevant experience in administration, facilities, workplace operations, and IT asset management.
- Experience managing multiple offices, hubs, warehouses, or operational locations.
- Strong hands-on experience in vendor management, contract negotiation, procurement, budgeting, and cost control.
- Experience managing IT assets, inventory, asset audits, employee handovers, and hardware lifecycle coordination.
- Good understanding of office infrastructure, preventive maintenance, workplace safety, and facility operations.
- Experience coordinating with Hub Managers, internal IT teams, Finance, HR, and business stakeholders.
- Experience in a startup, e-commerce, healthcare, logistics, or fast-growing organisation is preferred.
- Proficiency in Microsoft Excel, reporting tools, and ERP, HRMS, procurement, or asset management systems.
- Solid planning, documentation, negotiation, communication, and problem-solving skills. Why Join MrMed? At MrMed, dispatch plays an important role in ensuring that patients receive specialty and life-saving medicines reliably and on time. Every accurate shipment and timely delivery contributes to a better customer experience. We value people who demonstrate ownership, collaboration, proactive problem-solving and a drive for continuous improvement. If you are passionate about logistics execution, productive dispatch operations and delivering reliable customer experiences, we would love to meet you. Note: Interested candidates please share resumes to [email protected] and [email protected]

📌 Admin & Facilities Manager- Immediate Joiner (Chennai)
🏢 Eazymed Technologies
📍 Chennai