“As The Indus Club continues to grow and enhance its member experience, we are strengthening our team and welcoming talented professionals to contribute to our next phase of growth.” Company Description The Indus Club is a private members’ business and lifestyle club located in Bandra Kurla Complex (BKC), Mumbai, the business capital of India. Recognized as one of the most admired and aspirational clubs in the city, it serves newsmakers, leaders, and accomplished professionals. The club offers a refined environment designed for networking, collaboration, and leisure for its exclusive community. Membership is by invitation only, creating a carefully curated circle of members who value excellence and discretion. Role Description This is a full-time, on-site Membership Manager role based at The Indus Club in Mumbai. The Membership Manager will oversee the end-to-end membership lifecycle, including onboarding new members, managing renewals, maintaining accurate member records, and ensuring a high-quality membership experience. The role involves regular interaction with current and prospective members, addressing queries, resolving issues, and nurturing long-term relationships. The Membership Manager will support member engagement by coordinating events,



collaborating with internal teams to enhance services, and using data and feedback to improve membership processes and offerings. Qualifications
- Candidates should possess strong Membership Management skills, including experience with member onboarding, renewals, and database administration.
- Candidates should possess solid Analytical Skills to interpret member data, track engagement metrics, and support data-driven decision-making.
- Candidates should possess excellent Communication skills for transparent, professional interaction with members and internal stakeholders.
- Candidates should possess Customer Service skills with a focus on responsiveness, problem-solving, and relationship building.
- Candidates should possess Event Planning skills to help coordinate member events, networking sessions, and special activities.
- Relevant skills such as stakeholder management, attention to detail, and organizational abilities would be beneficial.
- Prior experience in hospitality, premium clubs, membership organizations, or luxury services is an advantage.
- A bachelor’s degree in business, hospitality management, marketing, or a related field is preferred.

📌 Membership Manager (Mumbai)
🏢 The Indus Club
📍 Mumbai