An After Sales and Marketing Executive bridges the gap between driving new business, promoting products, and ensuring post-purchase customer satisfaction, retention, and repeat sales. Job Overview
- Role Type: Full-time / In office
- Department: Sales, Marketing, and Customer Support
- Experience Range: 0 to 3 years
- Primary Objective: Drive lead generation and brand promotion while managing post-sale client communication, issue resolution, and loyalty.

Key Responsibilities
Sales & Marketing Duties
- Lead Generation & Prospecting: Identify and qualify potential clients through online/offline channels, cold calling, and networking.
- Campaign Support: Assist in planning, executing, and tracking marketing campaigns across digital platforms, social media, and local markets.
- Presentations & Demos: Conduct product/service presentations, pitch solutions, and negotiate terms to close sales.
- Market Research: Gather competitor data, analyze customer preferences, and report on campaign performance. After-Sales & Customer Support Duties
- Onboarding & Communication: Welcome new clients, handle post-purchase inquiries, and provide product/service guidance.
- Issue & Warranty Resolution:



Coordinate with internal technical or service teams to resolve customer complaints, service requests, or warranty claims.
- Retention & Upselling: Maintain regular follow-ups to ensure client satisfaction, gather feedback, and recommend upgrade or renewal options.
- Database Management: Log customer interactions, support tickets, and sales pipelines in CRM software. Required Skills & Qualifications
-

Education:
Bachelor’s degree in Business Administration, Marketing, B.
Com, BBA, or a related field.
- Communication

Skills:
Strong verbal and written communication skills for client-facing discussions and cross-team collaboration.
- Technical & Tool Proficiency: Familiarity with MS Office (Excel, PowerPoint), social media channels, and CRM database software.
- Interpersonal Traits: Patient problem-solving ability, negotiation skills, active listening, and a target-driven mindset Pay: ₹20,000.00
- ₹24,000.00 per month Application Question(s):
- Current Salary or CTC ?
- Expected Salary or CTC ?
- Notice Period ?

Experience:
- Total: 1 year (Preferred)
- After-sales service: 1 year (Preferred) Work

Location:
In person

📌 Aftersales Executive (Noida)
🏢 Sone india group of industry
📍 Noida