01 Nov
|
Golden Opportunities
|
Hyderabad
01 Nov
Golden Opportunities
Hyderabad
- Work Model: Work from Office
- Candidate Expectations: Minimum of 10+ years of experience in Customer Experience (CX), Quality Management, orSales Operations Proven track record in the Ad Sales orMarTech industry is highly preferredHands-onexperience with Speech Analytics (e.g., Nice, Verint, CallMiner) and NLP tools.
- Must understand how to prompt and tune AI for sentiment detection.
- Certifiedin Six Sigma (Green/Black Belt) or COPC with a deep understanding of FMEA andQMS frameworks. Education and Certification:
- Any Graduates Detailed
Job Description
- Deep experience in Retention Marketing or Account Management within a high-churn workplace.
- Deploy andoversee Speech Analytics and NLP (Natural Language Processing) tools to monitorreal-time customer sentiment
- Calibrate AI models to recognize nuances specific to AdSales (e.g., budget sensitivity, ROI concerns, and platform technicalities).
📌 Senior Manager (Hyderabad)
🏢 Golden Opportunities
📍 Hyderabad