Job Description
Swaran Automobiles, an authorised Mahindra dealership, is looking for a responsible and experienced Warranty Manager to manage warranty operations and ensure timely processing of warranty claims as per Mahindra guidelines. The candidate will be responsible for coordinating with the service team, handling warranty claims, maintaining documentation and ensuring compliance with company warranty policies.
Key Responsibilities
- Manage and process vehicle warranty claims as per Mahindra guidelines.
- Verify warranty documents and ensure accurate claim submissions.
- Coordinate with the service department for warranty-related matters.
- Monitor pending, rejected and approved warranty claims.
- Follow up with Mahindra's Area Office and concerned departments for claim approvals.
- Maintain proper records of warranty claims, parts and labour details.
- Ensure timely submission of warranty claims within the prescribed deadlines.
- Handle warranty audits and resolve warranty-related discrepancies.
- Monitor warranty claim status and prepare periodic reports.
- Ensure compliance with Mahindra warranty policies and procedures. Eligibility & Skills
- Minimum qualification: Graduate / Diploma in Automobile or Mechanical Engineering preferred.
- Previous experience in automobile warranty operations will be an advantage.
- Knowledge of vehicle warranty procedures and claim processing.
- Basic computer knowledge, including MS Excel and MS Office.
- Good communication and coordination skills.
- Strong documentation and record-keeping abilities.
- Ability to work independently and manage deadlines. Salary & Perks
- Monthly
Salary:
₹17,000 – ₹20,000.
- Full-time employment.
- Opportunity to work with an authorised Mahindra dealership.
- Career growth opportunities. Pay: ₹17,000.00
- ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund Work