Hiring: End User Support (EUS) L2 Engineer | Pune (Hinjewadi) | 3-5 Years Experience We're looking for an experienced End User Support (EUS) L2 Engineer to join our team in Pune (Hinjewadi). Position Details

Location:
Pune (Hinjewadi)

Experience:
3-5 Years Qualification: Any Graduate Shift: 24x7 Rotational Shift Work Mode: 6 Days Onsite (Face to Face Interview) Key Skills Required Desktop Support & End User Computing Windows 10/11 Administration & Troubleshooting Active Directory (AD) Microsoft 365 / Office 365 Microsoft Intune Microsoft Entra ID (Azure AD) Windows Autopilot DNS & DHCP LAN & Network Troubleshooting Printer & Scanner Support Zero Touch Installation (ZTI) Antivirus & Endpoint Security ITIL Processes

What You'll Do
- Provide L2 support for desktops, laptops, printers,



and end-user devices.
• Manage OS deployment, imaging, and configuration.
• Troubleshoot Microsoft 365, Outlook, Windows, and enterprise applications.
• Support Azure/Entra ID, Intune, and cloud technologies.
• Handle escalations, RCA, and critical incident resolution.
• Ensure seamless end-user experience and service delivery. Preferred Profile Solid troubleshooting and analytical skills Excellent communication and stakeholder management Experience in enterprise IT support environments Comfortable working in rotational shifts and onsite support roles

📌 EUC (Pune)
🏢 VyntraPro Innovations
📍 Pune