About the Role
We are looking for an Executive to manage 3-Wheeler financing sales and collections. The candidate will be responsible for sourcing new customers, supporting the loan process, building relationships with dealers/drivers, and ensuring timely repayment of loans.
Key Responsibilities
- Develop and maintain relationships with 3W dealers, drivers, fleet owners and other local partners.
- Understand customer requirements and explain loan/financing products.
- Collect and verify customer and vehicle-related documents.
- Coordinate with Credit, Operations and other teams for smooth loan processing and disbursement.
- Achieve assigned monthly sales/disbursement targets.
- Follow up with customers for timely EMI payments.
- Handle 3W loan collections and reduce overdue/delinquent accounts.
- Visit customers in the field when required for payment follow-up.
- Maintain regular contact with customers and understand reasons for payment delays.
- Support recovery efforts for difficult/hard-bucket accounts when required.
- Ensure adherence to company collection policies and customer-handling guidelines. Candidate Requirements
- 1-8 years of experience in 3W/2W financing, vehicle finance, sales & collections.
- Candidates with experience in NBFC/Fintech/Vehicle Finance will be preferred.
- Good knowledge of the local market and customer base.
- Positive communication and negotiation skills.
- Willingness to work in the field and travel within the assigned territory.
- Target-oriented with good follow-up skills.
- Basic knowledge of smartphones/apps and documentation.
- Valid two-wheeler driving license and own vehicle would be an advantage.