Job Description
Swaran Automobiles, an authorised Mahindra dealership, is looking for a motivated and customer-oriented Inside Customer Relationship Executive (ICRE) to join our team. The candidate will be responsible for handling customer enquiries, making follow-up calls, generating sales leads and ensuring a positive customer experience.
Key Responsibilities
- Handle incoming and outgoing customer calls.
- Follow up on sales enquiries and prospective customers.
- Generate and manage leads through telephone calls.
- Coordinate with the sales team for customer follow-ups.
- Maintain customer databases and update lead status.
- Inform customers about Mahindra products, offers and schemes.
- Ensure timely follow-ups and customer satisfaction. Eligibility & Skills
- Minimum qualification: 12th Pass / Graduate.
- Good verbal communication skills.
- Basic computer knowledge (MS Excel and MS Office).
- Good telephone etiquette and customer-handling skills.
- Prior experience in telecalling, customer service or automobile sales will be an added advantage. Salary & Benefits
- Monthly
Salary:
₹10,000 – ₹15,000.
- Full time employment.
- Opportunity to work with an authorised Mahindra dealership.
- Career growth opportunities. Pay: ₹11,000.00
- ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund Work