We are seeking a
Customer Support Executive – Vehicle Insurance to join our team.
The role involves assisting customers with renewal insurance
policies, understanding their insurance needs, analyzing risk
factors, and recommending appropriate coverage options.The ideal
candidate will be customer-focused, well-organized, and skilled in
negotiation, with the ability to manage multiple tasks efficiently.
Requirements
Key Responsibilities
- Process
vehicle insurance renewal policies for customers.
- Understand
and assess client’s insurance requirements.
- Recommend
suitable insurance policies by analyzing risk involvement and
coverage options.
- Provide
clear communication and support to customers throughout the renewal
process.
- Maintain
accurate documentation and records of customer interactions.
- Achieve
assigned targets and contribute to overall team performance.
- Handle
customer queries, complaints, and escalate issues when necessary.
- Ensure
compliance with company policies and regulatory guidelines.
Required Skills & Qualifications
- Minimum Educational Qualification – Graduate in any field
- Freshers &
Prior experience in customer support / BPO / insurance sector is an
added advantage.
- Solid
communication and interpersonal skills.
- Good
negotiation and persuasion abilities.
- Excellent
time management and organizational skills.
- Basic
computer knowledge ( excel )
📌 Executive (Chennai)
🏢 Important Business
📍 Chennai
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