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? HR SHIVAM – V5 GLOBAL PVT. LTD.
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Email:
[email protected]
Job Title: Customer Support Representative – Voice & Chat
Company: V5 Global Pvt. Ltd.
Job Location: Udyog Vihar Phase 5, Gurugram, Haryana
Work Mode: Work From Office (WFO)
Process: Domestic Customer Support – Voice & Chat
Hiring Type: Full-Time
Salary: Up to ₹32,000 In-Hand Per Month
Experience: Freshers and Experienced Candidates
Joining: Immediate Joiners Preferred
Job Description
V5 Global Pvt. Ltd. is hiring Customer Support Representatives for its Domestic Voice & Chat process in Gurugram, Haryana. Candidates should have good English communication skills, basic computer knowledge, and the ability to handle customer queries professionally.
Key Responsibilities
- Handle customer queries through voice calls and chat.
- Provide accurate information and resolve customer concerns.
- Maintain skilled communication with customers.
- Follow company guidelines and customer service standards.
- Update customer information and maintain accurate records.
- Ensure a positive customer experience.
Salary & Benefits
- Salary up to ₹32,000 in-hand per month.
- Salary from Day 1, as per company policy.
- 1% TDS deduction, as applicable.
- Night shift allowance as per company policy.
- Freshers and experienced candidates are welcome.
- Immediate joining opportunities.
Shift Details
- Female Candidates: Day shifts between 8:00 AM and 8:00 PM.
- Male Candidates: 24×7 rotational shifts, including night shifts.
- Working Days: 6 days per week.
- Weekly Off: 1 rotational weekly off.
Shift allocation is subject to business requirements and company policy.
Eligibility Criteria
- Good English communication skills.
- Basic computer knowledge.
- Ability to handle voice and chat customer support.
- Versant Level 6 preferred.
- Freshers and experienced candidates can apply.
- Immediate joiners will be preferred.
Interview Process
100% Virtual Interview Process
All interview rounds can be completed online. Candidates do not need to visit the office for the interview.
Office Address
867, Udyog Vihar Phase 5, Gurugram, Haryana – 122016.
How to Apply
Interested candidates can share their updated CV with:
HR Shivam
V5 Global Pvt. Ltd.
WhatsApp: (phone hidden)
Email:
[email protected]
Recruitment is completely free of cost. No recruitment charges are applicable.
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📌 Customer Care Representative (Gurugram)
🏢 V5 Global
📍 Gurugram