Guest Relations Executive (Mumbai)

Guest Relations Executive (Mumbai)

01 Nov
|
Smaaash Entertainment
|
Mumbai

01 Nov

Smaaash Entertainment

Mumbai

Guest Relations Executive – Restaurant / F&B;Company: Smaaash Entertainment Pvt. Ltd.

Location: Prabhadevi, Mumbai

Salary: ₹15,000–₹18,000 Monthly Take-Home + Performance Incentives

Experience: Freshers / 6 Months to 2 Years

Job Type: Full-Time

Shift: Rotational Shifts

Working Days: 6 Days Working | 1 Rotational Weekly Off

Job DescriptionSmaaash Entertainment Pvt. Ltd. is hiring Guest Relations Executives for its restaurant at Prabhadevi, Mumbai.

We are looking for smart, well-groomed, confident and customer-oriented candidates who can manage restaurant guests and provide excellent dining experiences.

Candidates from Airlines, QSR, Restaurant and Hospitality backgrounds are preferred. Freshers with good communication skills and a positive attitude can also apply.

- Key ResponsibilitiesWelcome and greet restaurant guests.
- Manage guest seating, table allocation and guest requirements.
- Explain menu items, food options and restaurant offers.
- Assist guests with menu queries and recommendations.
- Coordinate with waiters, captains and kitchen teams for smooth service.
- Handle guest feedback,



queries and complaints professionally.
- Ensure guest satisfaction and quality service.
- Maintain qualified grooming and restaurant service standards.
- Required SkillsGuest Relations
- Guest Handling
- Customer Service
- Restaurant Operations
- F&B; Service
- Table Management
- Menu Knowledge
- Guest Engagement
- Hospitality
- Communication Skills
- Complaint Handling
- Customer Experience
- Candidate RequirementsFreshers or minimum 6 months of relevant experience.
- Airlines, QSR, Restaurant or Hospitality experience preferred.
- Good English communication skills.
- Pleasant personality and professional grooming.
- Well-mannered, smart and confident.
- Customer-friendly attitude and willingness to learn.
- Comfortable with rotational shifts.

Male and Female candidates can apply.

- Salary and Benefits₹15,000–₹18,000 monthly Take-Home.
- Additional performance-based incentives.
- 6 days working and 1 rotational weekly off.

Apply NowWhatsApp: (phone hidden)

Email: [email protected]

📌 Guest Relations Executive (Mumbai)
🏢 Smaaash Entertainment
📍 Mumbai

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