Key Responsibilities:

- ? Identify and reach out to customers with active loans who qualify for interest rate reduction.

- ? Initiate contact via calls, messages, or in-person meetings to explain potential savings and advantages.

- ? Analyze customer loan profiles and repayment history to determine eligibility for better rates.

- ? Educate customers on revised loan terms, EMI benefits, and long-term financial impact.

- ? Assist in documentation and processing of interest rate revisions or loan transfers.

- ? Build trust and rapport with customers to ensure satisfaction and loyalty.

- ? Collaborate with backend teams to ensure accurate processing and timely updates.

- ? Maintain detailed records of customer interactions, revised terms, and follow-ups.

- ? Achieve monthly targets for number of interest rate reductions and customer conversions.

📌 Telesales Executive (Chennai)
🏢 Credeals Advisory Service
📍 Chennai