Company Description Mindserv Analytics empowers enterprises to unlock the full potential of their data through AI-driven insights and advanced big data analytics. The company transforms raw information into actionable intelligence that supports strategic decision-making, targeted marketing, and stronger customer engagement. With expertise in predictive analytics and data-led strategies, Mindserv Analytics helps organizations increase upsell opportunities, optimize revenue, and maintain a competitive edge.

Its mission is to bridge the gap between data and decisions, enabling proactive, informed, and high-impact business choices. In a rapidly evolving, data-focused landscape, Mindserv Analytics equips businesses with cutting-edge analytics to drive sustainable growth, efficiency, and long-term success.

Role Description The Enterprise Sales Specialist – Cloud Contact Centre & CPaaS is a full-time, in office role based in South Delhi. This role is responsible for driving enterprise sales of cloud contact centre and CPaaS solutions, from prospecting and lead qualification through deal closure and post-sale relationship management. Daily activities include identifying and engaging potential customers, conducting product demos, preparing proposals, and negotiating contracts with key stakeholders.

The Enterprise Sales

Specialist collaborates closely with sales operations, marketing,



and technical teams to align solutions with client requirements and ensure a smooth implementation and onboarding experience. The role also involves maintaining account plans, tracking pipeline activity, and reporting on sales performance while building strong, long-term relationships with enterprise clients.

Qualifications

- Strong lead generation and prospecting skills to identify, qualify, and nurture enterprise opportunities.
- Demonstrated success in solution-based sales and enterprise sales, preferably in cloud contact centre or CPaaS domains.
- Experience in sales operations, including pipeline management, forecasting, and use of CRM tools.
- Proficiency in account management and relationship-building with enterprise customers and key decision-makers.
- Background in sales management or team collaboration within a high-growth, technology-driven environment.
- Understanding of cloud communication technologies, SaaS business models, and enterprise IT buying cycles.
- Excellent communication, presentation, and negotiation skills, with the ability to articulate complex solutions clearly.
- Ability to work on-site in South Delhi and travel as needed for client meetings and industry events.
- Bachelor’s degree in Business, Marketing, Technology, or a related field; an MBA or equivalent is an advantage.
- Prior experience selling contact centre, CPaaS, or enterprise software solutions is highly beneficial.

📌 Enterprise Sales Specialist-Cloud Contact Centre & CPaaS (Delhi)
🏢 Mindserv Analytics
📍 Delhi