- Build, QA and deploy emails, nurture programs and landing page assets in HubSpot. Manage the email send calendar and maintain scalable templates (emails/forms).
- Monitor bounces, spam complaints and sender reputation, and flag issues early. Follow IP warming and list hygiene best practices.
- Run routine database audits covering lead validation, deduplication and standardization. Execute list imports, audience segmentation and suppression lists.
- Support GDPR and CAN-SPAM compliance across email and data activities, including unsubscribe and suppression management.
- Work the marketing ops request queue, run QA checks before every send, and flag HubSpot-to-Salesforce sync issues to resolve. Create and maintain SOPs and process documentation.
Qualifications
- 1-3 years in Marketing Operations or email marketing, preferably within a B2B SaaS setting. Experience executing nurture programs and email campaigns.
- Strong working proficiency in HubSpot. Familiarity with Salesforce. Working knowledge of HTML/CSS preferred.
- Careful, process-driven approach to QA, data accuracy and documentation.
- Working knowledge of GDPR and CAN-SPAM requirements.
- Strong written and verbal English communication skills, with the ability to work clearly with cross-functional teams.