About the Role

As a Customer Journey Advisor, you will guide travelers throughout their journey, from the initial inquiry to post-trip feedback, ensuring a smooth, personalized and reliable customer experience.

Key Responsibilities

- Manage affluent and HNI customers through a personalized, consultative and relationship-driven sales approach.
- Understand customer travel preferences, budgets, family requirements, and expectations to recommend customized Europe holiday packages.
- Design and present tailor-made Europe itineraries aligned with ORN routes, private van services, hotels, sightseeing and operational feasibility.
- Handle customer consultations, proposals, negotiations, follow-ups, and booking closures.
- Coordinate with Product, Supply and Operations teams to ensure seamless booking execution and customer satisfaction.

Ideal Candidate Profile

- Mandatory: Hands-on experience in directly selling Europe holiday packages to customers.
- Experience in Europe GIT/FIT, tailor-made Europe tours, premium international travel or luxury leisure sales is preferred.

- Interested candidates can apply: [email protected]

📌 Customer Journey Advisor (Premium Europe Travel Sales) (Bengaluru)
🏢 ORN Journeys
📍 Bengaluru