1. E-Commerce Executive - Role Overview An E-Commerce Executive manages end-to-end online business operations, including product listing, order processing, inventory, ads, fulfillment, and performance analysis across platforms like, , and y. The goal: Increase sales, optimize operations, and maintain smooth order fulfillment. 2. Core Roles & Responsibilities (Detailed) A. Order Processing & Management Monitor daily incoming orders (Amazon, Flipkart, website) Verify payment status (COD/Prepaid) Process orders in ERP/internal tools Coordinate with warehouse for dispatch Handle cancellations, returns (RTO), and refunds Track delivery status and resolve delays B. Inventory Management Maintain real-time stock across all marketplaces Prevent overselling & stock-outs Coordinate with warehouse for stock updates Plan stock replenishment based on sales trends Manage dead stock and rapid-moving SKUs C. Product Listing Management Create and optimize listings (Title, Bullet Points, Description) SEO optimization using keywords Upload images, videos, A+ content (Amazon) Category mapping and attribute accuracy Fix listing errors and suppressed listings D. Ads & Campaign Management Run ads on Amazon PPC, Flipkart Ads Optimize campaigns (CPC, ROAS, ACOS) Keyword research and bid adjustments Monitor daily ad spend and performance Scale profitable campaigns E. Fulfillment & Logistics Management Manage fulfillment models (FBA, FBM, Warehouse dispatch)



Track shipments and delivery timelines Coordinate with courier partners Manage warehouse operations and stock movement Handle damaged/lost shipment cases F. Internal Tools & Dashboard Monitoring Use ERP tools, seller panels, and analytics dashboards Monitor: Order errors Inventory sync issues Pricing issues Ensure smooth integration between systems G. Performance & Account Health Monitoring Track KPIs: Order Defect Rate (ODR) Cancellation Rate Late Shipment Rate Maintain account health on Amazon/Flipkart Avoid penalties and suspensions H. Sales & Data Analysis (Advanced Reporting) Prepare daily, weekly, monthly reports Analyze: Revenue trends Product performance Category growth Forecast future sales Identify best-selling & low-performing products I. Customer Support Coordination Resolve customer queries Manage reviews & feedback Handle negative reviews professionally Improve customer satisfaction 3. Required Skills (All-Department Knowledge)Technical Skills: Marketplace knowledge (Amazon, Flipkart, Shopify) Excel (Advanced): VLOOKUP / XLOOKUP Pivot Tables Data dashboards Ads knowledge (PPC) Inventory tools & ERP systems Analytical Skills: Data interpretation Sales forecasting ROI & profit analysis Soft Skills: Communication Problem-solving Time management Multi-tasking Pay: ₹16,000.00 - ₹22,000.00 per month Work Location: In person

📌 E-commerce Executive (Jaipur)
🏢 ROYAL SON
📍 Jaipur