02 Nov
|
One Degree North Human Resource
|
Bengaluru
02 Nov
One Degree North Human Resource
Bengaluru
Description We are seeking a Customer Support Representative to join our team in India. The ideal candidate will have 1-3 years of experience in customer service and will be responsible for providing exceptional support to our clients, addressing their needs, and ensuring a high level of customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Resolve customer issues and complaints with empathy and efficiency. Document and track customer interactions and feedback in the CRM system. Collaborate with other departments to ensure customer satisfaction and product improvement. Provide product information and guidance to customers as needed. Skills and Qualifications 1-3 years of experience in customer support or a related field. Strong verbal and written communication skills in English and local languages. Proficiency in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle difficult situations and customer complaints with professionalism. Robust problem-solving skills and attention to detail. for more detiles call //
📌 Customer Support (Bengaluru)
🏢 One Degree North Human Resource
📍 Bengaluru