Job Title: Relationship Manager Department: Sales / Client Management Location : New Delhi Employment Type: Full time Experience - Min ( 1-5 years) About the Role We are seeking a dynamic and customer-focused Customer Relationship Managers to build and maintain strong client relationships to drive business growth, and deliver exceptional service experiences. Key Responsibilities - Build and maintain strong, long-term relationships with clients - Act as the primary point of contact for client queries and concerns - Understand customer needs and provide appropriate solutions - Ensure high levels of customer satisfaction through timely support - Follow up with clients regularly to maintain engagement - Identify opportunities for cross-selling and upselling services - Handle client escalations and ensure quick resolution - Maintain accurate records of client interactions in CRM systems - Coordinate with internal teams for seamless service delivery - Ensure compliance with company policies and processes Required - Qualifications & Skills - Graduates with Excellent communication skills will be preferred - Excellent verbal and written communication skills - Strong interpersonal and relationship-building skills - Customer-focused mindset with problem-solving abilities - Basic knowledge of MS Office and CRM tools - Ability to work in a fast-paced environment Preferred Attributes - Prior experience in relationship management, sales, or customer handling preferred - Strong convincing and negotiation skills - Competitive salary + Uncapped Incentives - Professional growth and learning opportunities - Supportive work environment Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person

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