Job Details :

- Designation : Process Executive (Google Pay)
- CTC : ₹2.5 LPA to ₹3 LPA
- Job Location : Gurugram / Gurgaon
- Shift : Rotational Shifts

Interview Process (Virtual)

- Level 1 - Versant (Voice & Listening Assessment)
- Level 2 - HR Discussion

Eligibility & Skills :

- Any Graduate (2022-2025 batch)
- Minimum 50% throughout academics (10th, 12th, UG)
- Freshers or up to 1 year of experience
- English & Hindi speaking skills required
- Excellent verbal & written communication skills
- Basic knowledge of digital payments / fintech is a plus

Roles & Responsibilities

- Handle front-line customer interactions and resolve queries efficiently
- Provide accurate product information and technical assistance to customers




- Diagnose and troubleshoot technical issues and provide timely resolutions
- Maintain and update customer interaction details in CRM systems
- Ensure high customer satisfaction through professional and empathetic communication
- Identify customer problems quickly and provide effective solutions
- Follow company processes, quality standards, and service guidelines

Pay: ₹22,000.00 - ₹24,000.00 per month

Perks :

- Commuter assistance
- Health insurance
- Provident Fund

Work Location: In person

📌 Process Executive (Gurugram)
🏢 Mazenet Solution
📍 Gurugram