Position: Customer Support Executive

Shift Timing: 7:00 PM – 4:00 AM (Night Shift)

Experience: Freshers to 1 Year

Job Type: Full-Time

Job Overview

We are looking for a Customer Support Executive with excellent English communication skills and a good American accent. The candidate will be responsible for responding to customer reviews and queries on Yelp, a platform similar to Google Reviews in India.

Key Responsibilities

- Respond to customer reviews and feedback on Yelp.
- Handle customer queries professionally and provide appropriate responses.
- Maintain a polite, professional, and customer-friendly tone.
- Use CRM software and other customer support tools to manage customer interactions.
- Ensure timely and accurate responses to customer feedback.
- Maintain proper records of customer interactions.

Required Skills

- Fluent English communication skills (written and verbal).
- Positive American accent and pronunciation.




- Excellent writing and comprehension skills.
- Basic knowledge of CRM software and customer support tools.
- Ability to handle customer feedback professionally.
- Good typing speed and attention to detail.

Eligibility Criteria

- Freshers or candidates with a maximum of 1 year of experience.
- Candidates must be comfortable working night shifts.
- Strong English communication skills are mandatory.
- Candidates with prior experience in customer support or online review management will be preferred.Important: Since the primary responsibility is replying to Yelp reviews, you can also use the designation Online Reputation Management Executive instead of Customer Support Executive. It may attract more relevant candidates.

📌 Customer Support Executive (Chandigarh)
🏢 Jnm Enterprise
📍 Chandigarh