Job Description
– Assistant Manager – E-commerce Role: Assistant Manager – E-commerce Department: E-commerce / Marketplace Business Job Summary We are looking for an Assistant Manager – E-commerce to manage end-to-end marketplace operations across Myntra, Flipkart, Amazon, and Meesho. The role involves handling day-to-day marketplace operations, cataloguing, marketing, account management, sales performance, inventory coordination, and issue resolution to ensure smooth business operations and achieve marketplace growth targets.

Key Responsibilities
1. Marketplace & Key Account Management
- Manage end-to-end marketplace operations across Myntra, Flipkart, Amazon, and Meesho.
- Act as the primary point of contact for marketplace teams and account managers.
- Manage daily business operations, platform requirements, escalations, and operational issues.
- Coordinate with marketplace teams on business reviews, upcoming events, promotional opportunities, and growth initiatives.
- Ensure timely execution of marketplace requirements, compliance guidelines, and platform-specific processes. 2. Catalogue Management
- Oversee product listings, catalogue creation, content updates, and product attribute mapping across marketplaces.
- Ensure accuracy of product descriptions, images, pricing, EANs, size details, and other product information.
- Monitor catalogue rejections, quality check failures, listing errors, and suppressed or inactive styles.
- Coordinate with internal teams to resolve catalogue-related issues and ensure timely product availability online. 3. Marketplace Marketing & Promotions
- Plan and execute marketplace promotions, sale events, coupons, and discount campaigns.
- Coordinate with marketplace teams for marketing visibility, promotional placements,



and advertising opportunities.
- Monitor campaign performance, traffic, conversions, and return on advertising spend (ROAS), wherever applicable.
- Track promotional investments, discount structures, and campaign effectiveness to improve sales and profitability. 4. Sales Performance & Business Growth
- Monitor daily sales, GMV, revenue, order volumes, ASP, conversion rates, and other key performance indicators.
- Analyse marketplace performance and identify opportunities to improve sales, product visibility, and conversion.
- Track performance against targets and prepare regular business reports and dashboards.
- Recommend corrective actions to address sales gaps and improve overall marketplace performance. 5. Inventory & Order Management
- Coordinate with internal teams to ensure stock availability, replenishment, and timely inventory updates.
- Monitor stock-outs, inventory mismatches, order cancellations, and fulfilment-related issues.
- Work towards improving product availability and minimising lost sales due to operational or inventory constraints. 6. Issue Resolution & Operational Excellence
- Resolve day-to-day marketplace issues related to listings, pricing, promotions, orders, payments, returns, settlements, and account operations.
- Raise and track support tickets, follow up on escalations, and ensure timely closure.
- Coordinate with internal teams, including warehouse,



finance, cataloguing, marketing, and customer support, to resolve dependencies.
- Maintain trackers for pending issues, action plans, ownership, and closure timelines. 7. Reporting & Stakeholder Coordination
- Prepare daily, weekly, and monthly marketplace performance reports.
- Maintain trackers for sales, promotions, catalogue status, operational issues, and business performance.
- Work closely with internal stakeholders and external marketplace teams to ensure smooth execution of business activities. Required Skills & Qualifications
- Bachelor’s degree in Business Administration, Marketing, E-commerce, or a related field.
- 3–5 years of experience in e-commerce operations, marketplace management, or key account management.
- Hands-on experience managing Myntra, Flipkart, Amazon, and Meesho.
- Solid understanding of marketplace dashboards, catalogue management, promotions, and operational processes.
- Proficiency in MS Excel, data analysis, and business reporting.
- Strong communication, negotiation, problem-solving, and stakeholder management skills.
- Ability to manage multiple marketplaces, prioritise tasks, and drive timely issue resolution. Key Performance Indicators (KPIs)
- Marketplace sales and GMV achievement.
- Catalogue accuracy and listing activation timelines.
- Resolution time for marketplace issues and escalations.
- Promotional execution and campaign performance.
- Product availability and reduction in stock-outs.
- Improvement in conversion, ASP, and overall marketplace performance.
- Timely reporting and compliance with marketplace requirements. Pay: ₹35,000.00
- ₹40,000.00 per month Work

Location:
In person

📌 Ecommerce Account Manager (Bengaluru)
🏢 Great Circle
📍 Bengaluru