Responsibilities:
- Manage inbound and outbound calls and assess the needs of prospective students.
- Conduct phone calls and Zoom calls to discuss course offerings and answer questions.
• Develop tailored solutions for clients based on their educational goals and interests.
- Utilize CRM software to track leads, manage the sales pipeline, and report on sales activity.
- Follow up with leads promptly to nurture relationships and convert inquiries into enrolments. Customer Relationship Management:
- Build and maintain solid relationships with students and educational institutions.
• Provide ongoing support and guidance to students throughout the enrolment process. Market Research and Insights:
- Stay updated on industry trends and competitor offerings in the Edutech space.
- Gather feedback from students and prospects to inform product development and marketing strategies. Sales Reporting:
• Maintain accurate records of sales activities and client interactions in CRM software.
- Prepare regular sales reports and forecasts for management review. Key Skills & Competencies
- Strong communication and interpersonal skills
- Excellent persuasion and negotiation abilities
- Target-oriented and self-motivated
• Proficiency in CRM tools and MS Office
- Ability to handle objections and close sales effectively
- Strong organizational and follow-up skills Eligibility Criteria:
• Bachelors degree in any discipline
• 02 years of experience in Inside Sales / EdTech Sales / Tele-sales (preferred)
• Experience in handling student counseling or educational sales is an advantage
- Candidates from Gujarat must know how to speak Gujarati fluently
- Candidates from Bangalore must know how to speak Kannada fluently