Department: Food & Beverage (F&B;) Industry: Fine Dining Restaurant 1. Job Summary We are looking for a well-groomed, energetic, and guest-oriented Steward to join our Food & Beverage service team. The Steward will be responsible for providing excellent guest service, maintaining restaurant service standards, assisting guests with food and beverage requirements, and ensuring a smooth and memorable dining experience. The candidate should have good knowledge of fine dining service etiquette, menu presentation, table setup, and guest handling. 2. Roles & Responsibilities
- Welcome and attend to guests in a warm, friendly, and professional manner.
- Escort guests to their tables when required.
- Present menus and explain food and beverage offerings.
- Take food and beverage orders accurately.
- Serve food and beverages according to fine dining service standards.
- Ensure guests receive prompt and personalised attention.
- Anticipate guest needs and provide attentive service.
- Maintain qualified communication and positive body language. B. Fine Dining Service Standards
- Follow standard operating procedures for fine dining service.
- Maintain proper table setup, including cutlery, crockery, glassware, and napkins.
- Perform food service according to established service techniques.
- Follow appropriate serving and clearing procedures.
- Maintain correct sequence of service.
- Ensure proper presentation and handling of food and beverages.
- Assist with wine service and beverage presentation as trained. C. Menu Knowledge & Food Recommendations
- Develop thorough knowledge of the food and beverage menu.
- Understand ingredients, preparation methods, and flavours of dishes.
- Explain daily specials and chef recommendations.
- Be aware of vegetarian, vegan,



and dietary-friendly options.
- Communicate allergies and special dietary requirements to the kitchen.
- Recommend food and beverage pairings when appropriately trained. D. Table Maintenance & Restaurant Setup
- Prepare the restaurant before opening.
- Ensure tables are properly set according to fine dining standards.
- Maintain cleanliness of tables, chairs, service stations, and dining areas.
- Perform table clearing and resetting efficiently.
- Ensure crockery, cutlery, glassware, and service equipment are clean and polished.
- Maintain proper stock levels at service stations. E. Guest Satisfaction & Complaint Handling
- Regularly check guest satisfaction during dining.
- Respond politely to guest requests and enquiries.
- Handle minor complaints professionally.
- Immediately inform the Captain or Restaurant Manager about serious guest concerns.
- Ensure timely follow-up on guest requests.
- Maintain a positive attitude under pressure. F. Billing & Coordination
- Present bills accurately and professionally.
- Coordinate with the cashier for payment processing.
- Handle guest payments according to restaurant procedures.
- Coordinate with kitchen and bar teams for timely order execution.
- Communicate effectively with Captains, Supervisors, and fellow Stewards.
- Ensure smooth coordination during peak service hours. G.



Hygiene & Grooming Standards
- Maintain excellent personal hygiene and grooming.
- Wear a clean and properly maintained uniform.
- Follow food safety and hygiene procedures.
- Maintain cleanliness of restaurant equipment and service areas.
- Follow proper handwashing and sanitation practices.
- Ensure safe handling of food, beverages, crockery, and glassware. 3. Qualifications & Experience
- Diploma or certificate in Hotel Management / Hospitality preferred.
- 1–2 years of experience in Food & Beverage service.
- Previous experience in fine dining restaurants or luxury hotels is preferred.
- Basic knowledge of food and beverage service techniques.
- Knowledge of restaurant POS systems is an advantage.
- Good English communication skills.
- Knowledge of additional languages is an added advantage. 4. Required Skills & Competencies
- Excellent guest service and hospitality skills.
- Knowledge of fine dining service etiquette.
- Good food and beverage menu knowledge.
- Strong communication and interpersonal skills.
- Attention to detail.
- Positive attitude and willingness to learn.
- Teamwork and coordination.
- Time management and multitasking.
- Ability to work under pressure.
- Professional grooming and presentation. 5. Key Performance Indicators (KPIs)
- Guest satisfaction and feedback.
- Food and beverage service quality.
- Order accuracy and timely service.
- Table setup and presentation standards.
- Menu knowledge and recommendations.
- Personal grooming and hygiene.
- Guest complaint handling.
- Team coordination and service efficiency. Pay: ₹17,000.00
- ₹19,000.00 per month Work

Location:
In person

📌 Steward (Bengaluru)
🏢 Kofteci Foodkrafts pvt.,ltd
📍 Bengaluru