HIRING FOR A CORPORATE TRAVEL PROCESS Job Summary: - We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels addressing their travel-related inquiries, and assisting with reissuance, refunds, bookings, cancellations, and changes to ensure a seamless and positive experience. Company Name: ATAIN (Atain Turn AI Velocity into Assured Outcomes) Requirements -
- Handle customer inquiries and resolve issues efficiently
- Provide accurate information to customer
- Strong GDS (ANY) Experience mandatory
- Should have exp in refunds and reissuance
- Process transactions and maintain customer records.
- Deliver excellent customer service and enhance customer satisfaction.
- Minimum Bachelor's degree
- Prior experience in corporate travel mandatory
- Strong communication, interpersonal skills and excellent thought process
- Computer Skills ability/experience using computer applications
- Valuable Typing Speed
- Call Handling Etiquette
- 5 days working in 247 rotational shifts (including night shifts).
- 2 rotational week offs.
Location:
Gurugram To schedule interview, Please call or whatsapp Dilpreet Arya at (phone hidden)
📌 Walk-in || Interview Drive For a Corporate Travel Process (Gurugram)
🏢 Atain
📍 Gurugram
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