Roles and Responsibilities
- Provide exceptional customer service to clients through phone calls, emails, or chats.
- Handle customer inquiries, resolve issues, and provide solutions in a timely manner.
- Work on international voice process projects for US clients.
- Collaborate with team members to achieve daily targets and goals.
- Maintain accurate records of customer interactions using CRM software. Desired Candidate Profile
- 1-2 years of experience in International BPO/Call Centre workplace.
- Bachelor's degree (B.
Tech) in Computers or equivalent from a recognized university.
- Strong communication skills with excellent verbal and written English proficiency.
- Ability to work flexible shifts including rotational shifts.
📌 Walk-in || Customer Support Associate (Pune)
🏢 HireUp
📍 Pune
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