To generate and convert sales leads through direct customer visits and technical engagement, providing product/application support to customers in the field. The Technical / Field Sales Engineer is responsible for lead generation, customer visits, technical discussions, quotations, follow-up and coordination with the Sales Manager and Plant for order execution and after-sales support. Role & responsibilities
- Generate new leads and identify potential customers through market visits, referrals and enquiries.
- Visit customers/prospects regularly to understand their technical requirements and promote company products.
- Provide technical product information, application support and samples to customers as required.
- Prepare and submit quotations to customers within approved pricing and commercial guidelines.
- Follow up on quotations, samples and enquiries to convert leads into confirmed orders.
- Coordinate with the Sales Manager and Plant for order confirmation, production planning and delivery timelines.
- Resolve customer technical queries and coordinate with Product Development/QC for application-related issues.
- Visit existing customers periodically to maintain relationships and identify repeat/additional business.
- Collect and share customer feedback, market information and competitor activity with the Sales Manager.
- Support collection of payments/outstanding from assigned customers as per credit terms.
- Coordinate with customers on complaints and support timely resolution with the Plant/QC team.
- Update CRM/sales reports with visit details, leads, quotations and follow-up status on time.
- Support participation in exhibitions, customer meets and technical presentations as required.
- Achieve assigned monthly/quarterly sales targets for the allocated territory/customers. Preferred candidate profile
- Diploma / B.
E. / B.
Tech. in Mechanical, Chemical, Polymer, Composite or related field preferred.
- Typically 1-6 years of technical/field sales experience in a manufacturing/industrial environment.
- Experience in FRP, SMC, pultrusion, composites or similar industrial products will be preferred.
- Good technical understanding of products/applications combined with sales ability.
- Valuable communication, negotiation and customer relationship skills.