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Position Title: –
Hotel Reservations Executive- Tourism &
Hospitality

Department: Booking &
Guest Operations

Job Type: Full-Time | (Manali, HP)

Reports To: Service Manager / Director Of Operations

Team Management
Lead And Supervise The Hotel Reservation Team.
Assign Booking Tasks And Manage Daily Workloads.
Monitor Team Performance And Ensure Smooth Operations.
Experienc To Operate OTA Portal.

Hotel Booking &
Confirmation
Oversee All Hotel Bookings For Clients.
Ensure Accurate And Timely Confirmations From Hotel Partners.
Handle VIP Or Complex Bookings Personally If Required.

Coordination With Sales &
Operations
Coordinate With The Sales Team For Booking Details And Client Requirements.
Ensure All Hotel Services Matched The Client's Itinerary And Expectations.

Vendor Communication
Maintain Robust Relationships With Hotel Vendors And Partners.
Negotiate Rates, Upgrades, And Special Inclusions Where Possible.
Resolve Booking-related Issues Or Discrepancies Quickly.

Record Maintenance




Ensure Proper Documentation Of All Hotel Reservations And Confirmations.
Update Booking Status In The Internal System And Ensure Accuracy.

Client Support
Handle Escalated Client Queries Related To Hotels.
Ensure Customer Satisfaction By Providing Quality Accommodation Solutions.

Reporting
Generate Daily And Weekly Booking Reports For Management.
Track Booking Trends And Provide Feedback To Improve Hotel Offerings.

Training &
Development
Train New Team Members On Hotel Booking Processes And Tools.
Keep The Team Updated On Recent Hotel Products, Destinations, And Policies.

Quality &
Compliance
Ensure All Bookings Meet The Company’s Quality Standards.
Follow All Internal Policies And Maintain Confidentiality Of Client Data.
Contribute To Strategy And Decision-making Processes.
Maintain Office Decorum And Professional Behavior At All Times.
Show Solid Teamwork And Coordination With Colleagues.
Follow Company Rules, Regulations, And Maintain Strict Discipline.

📌 Executive Hotel Reservations Manali (India)
🏢 Bharat Booking Holidays India Private
📍 India