Job Description: AR – Voice Process

Role: Accounts Receivable (AR) – Voice Process

Experience: 1–5 years

Location: As per business requirement

Shift: US Shift

Process: International Voice Process

Job Responsibilities
Handle inbound and outbound calls with international customers regarding outstanding payments and overdue invoices.
Follow up on pending payments, resolve billing disputes, and clarify invoice-related queries.
Perform collections activities while maintaining skilled customer relationships.
Coordinate with customers to establish payment commitments and ensure timely collections.
Maintain accurate call records, collection notes, and account updates in the system.
Meet daily, weekly, and monthly targets for collections, call quality, and productivity.

Required Skills
Experience in Accounts Receivable, Collections, or International Voice Process.
Excellent verbal communication and customer-handling skills.
Basic knowledge of invoice processing, payment follow-ups, and aging reports.
Valuable negotiation, problem-solving, and objection-handling skills.
Comfortable working in US shifts and achieving performance targets.

📌 Ar Voice Hyderabad
🏢 Important Company of the Sector
📍 Hyderabad