Technical Support and Troubleshooting:
Provide on-site technical support to clients/customers, troubleshooting and resolving technical issues related to products, equipment, or systems.
Diagnose problems, identify root causes, and implement appropriate solutions to ensure optimal functionality.
Installation and Maintenance:
Install, configure, and set up hardware, software, or machinery at client locations.
Perform routine maintenance, upgrades, and repairs to ensure equipment and systems are operating at peak performance.
Customer Training and Education:
Educate clients or end-users on how to properly use and maintain the products, systems, or equipment.
Site Visits and Travel:
Travel to customer sites or project locations to provide in office assistance and support.
Manage a designated territory and schedule appointments for site visits efficiently.
Documentation and Reporting:




Maintain accurate records of service activities, including service reports, equipment logs, and documentation of repairs and replacements.
Provide regular updates to supervisors or the central support team regarding service activities, issues, and resolutions.
Communication and Customer Relations:
Communicate effectively with customers to understand their concerns, expectations, and requirements.
Build and maintain robust customer relationships, ensuring a high level of customer satisfaction.

Note:- Travel with ready to all kerala regain

Job Type: Full time

Pay: ₹30,086.00 - ₹40,634.61 per month

Benefits:
Health insurance

Education:
Diploma (Required)

Experience:
total work: 1 year (Preferred)

Work Location: In person

📌 Electrical Service Engineer Ahmedabad
🏢 Smart-tech
📍 Ahmedabad