We are looking for an experienced and customer-oriented Customer Relationship Executive to manage client communication, coordinate with internal teams, handle customer queries, and ensure timely updates and smooth service delivery.
Roles & Responsibilities
Handle all client communication and serve as the primary point of contact.
Coordinate with internal teams to ensure timely execution of client requirements.
Keep clients informed about ongoing activities, updates, and key information.
Handle customer queries, concerns, and complaints professionally.
Prepare daily, weekly, and monthly reports as required.
Follow up on pending tasks and ensure timely resolution of client requests.
Maintain proper records of client interactions and communications.
Required Skills
2–5 years of experience in customer relations or client servicing.
Excellent verbal and written communication skills.
Solid coordination, follow-up, and reporting skills.
Ability to handle pressure and challenging customer queries.
Proficiency in MS Excel, Word, and Google Sheets.
Customer-focused attitude with a proactive and solution-oriented approach.
Ideal Candidate: Someone passionate about customer service, confident in communication, organised, responsible, and capable of managing multiple client requirements efficiently.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Relationship Executive Solan (India)
🏢 Midhills Rosin and Turpenes
📍 India
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