Job Description:
We are looking for an Email Support Executive to handle customer queries through email in a timely and qualified manner. The role involves responding to customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.
Skills Required:
Good written communication skills in English
Basic computer knowledge and email etiquette
Customer-focused approach
Ability to work independently and meet timelines
Key Responsibilities:
Respond to customer emails promptly and accurately
Resolve customer issues and provide appropriate solutions
Maintain records of customer interactions
Coordinate with internal teams for query resolution
Follow company guidelines and service standards
Job Types: Full time, Permanent, Fresher
Pay: ₹15,000.00 - ₹35,000.00 per month
Perks:
Cell phone reimbursement
Flexible schedule
Health insurance
Paid sick time
Paid time off
Provident Fund
Experience:
Customer support: 1 year (Preferred)
Language:
English (Required)
Location:
Mumbai, Maharashtra (Preferred)
Work Location: In person
📌 Email Support Executive Mumbai (India)
🏢 Sky Sea Consulting
📍 India
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