Install and test equipment to ensure it runs smoothly Troubleshoot customer issues and provide solutions in tandem with the sales team

Coordinate with production and marketing teams to ensure all customer issues are handled in a timely and cost effective manner

Maintain service and customer complaint databases to ensure issues are monitored and tracked effectively Provide routine servicing for installed machines

Answers incoming customer calls regarding billing issues, product problems, service questions and general customer concerns Leading or assisting with the support of projects Following government health and safety regulations and the regulations of their employer

Delivering services to customers effectively and on tim Walking customers through how equipment works including how to use it safely Explaining recent features and suggesting upgrades to customers Ordering and restocking materials when it is required

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Customer Support Engineer Thin Film Equipment Chennai (India)
🏢 HHV Advanced Technologies
📍 India