Role & responsibilities
Sales & Business Growth

Own monthly targets for memberships, renewals, and upsells.

Drive walk-in/trial conversions through effective consultations.

Manage the entire membership conversion process with clean, consistent, and timely documentation via the portal.
Centre Operations Management

Ensure smooth daily operations using the prescribed checklist tools.

Oversee class schedules, trainer punctuality, and session readiness.

Conduct daily facility audits to maintain cleanliness, safety, and brand standards.

Manage inventory of essentials (first-aid, water, etc.) and ensure timely restocking.

Address operational gaps related to attendance, bookings, equipment, or facility.
Member Experience & Engagement

Build robust rapport with members to create a welcoming, community-driven workplace.





Resolve escalations and ensure a smooth before/during/after-class experience.

Capture and document feedback from members and trainers for continuous improvement.

Uphold Cultfits service quality and act as the primary representative of the centre.

Qualifications & Skills

Bachelors/Diploma degree.

25 years of experience in sales, operations, hospitality, retail, or service roles.

Solid communication and customer-handling skills.

High ownership and problem-solving ability.

Positive to have: Passion for fitness, wellbeing, and community building.

Preferred candidate profile

📌 Associate Ce Bengaluru
🏢 Cult.fit
📍 Bengaluru